Frequently asked questions
How do I order?
It’s easy! Click on the shirt that speaks to you, choose your size and color, and add it to your cart. When you're ready, check out—and we’ll start creating your purpose-driven tee.
What payment methods do you accept?
We accept all major credit cards, debit cards, and PayPal.
Can I change my order after placing it?
Email us immediately at theteeshop@gmail.com
. If your order hasn’t shipped yet, we’ll do our best to make the change.
Will I receive a confirmation?
Absolutely! You’ll receive:
1. An email confirmation when your order is placed
2. A shipping confirmation with tracking details once it ships
How long does shipping take?
Most orders arrive within 5–7 business days. You’ll receive a tracking number to follow your package.
Do you ship everywhere?
We currently ship within the United States.
International shipping is coming soon—because our message of strength and hope knows no borders!
What if my package gets lost?
Contact us at theteeshop@gmail.com, and we’ll help track it down and make it right.
What sizes are available?
We carry sizes XS through 3XL. Check our size guide to find your perfect fit.
What materials are used?
Our shirts are made from soft, high-quality cotton blends—comfortable, durable, and perfect for everyday wear.
How do I wash my shirt?
Turn it inside out
Wash in cold water
Tumble dry low
This keeps your shirt’s message bold and bright.
Are your shirts made in the USA?
Yes! We proudly support local communities and small businesses whenever possible.
What if it doesn’t fit?
Email us within 30 days, and we’ll help exchange it for the right size—free of charge if it’s in stock.
Can I return it if I don’t like it?
Yes! If you're not completely happy, return it within 30 days for a full refund (tags must still be attached).
Please email us first so we can guide you through the process.
Who pays for return shipping?
- Customers pay for regular returns
- If we made a mistake or the item arrived damaged, we cover the shipping cost
How long does a refund take?
Once we receive your shirt, please allow 5–7 business days for your refund to process.